Orders placed before 1pm Mon-Fri we aim to ship the same day, all orders outside of this we aim to ship the next business day. Please note that delivery times can vary depending on Australia Post schedules and orders on public holidays we aim to ship the next business day.
Free Shipping in Australia over $200 under 1kg
Standard Shipping $9.95 under 1kg
Express Shipping $13.00 under 1kg
Heavy Items $35 Aramex Courier (beach umbrellas/cabanas etc)
(over 1kg will be invoiced extra shipping)
FREE LOCAL PICKUP
Choose this option if you wish to pop in to our Palm Beach Gold Coast Boutique and collect your purchase. Please note that you will receive an email confirming that your parcel is ready to collect in Store.
All orders under 1kg will be shipped using Express Courier Australia post.
Our prices include insurance on all orders.
NEW ZEALAND - $20 (AUSTRALIA POST)
All International orders over 1kg will be quoted excess shipping charges and will be contacted shortly after purchasing. Please contact us on email@example.com if you would like a shipping quote before purchasing.
Delivery times will vary according to your location and the delivery schedule of DHL & Australia Post. Please allow from 3-10 working days in normal circumstances and longer for unforseen events.
White Bohemian is legally required to declare the full value paid on parcels and must declare the full amount paid, we strongly recommend contacting your local custom office for further information and charges.
Please ensure you enter the correct address and someone is there to collect as White Bohemian is not responsible for return shipping to Australia and you will be charged $25 in this rare event. We do offer refunds if your parcel is returned but offer you a Store credit less the original shipping cost.
LOST OR STOLEN PARCELS
In the rare event that your parcel is lost or stolen, we require the customer to lodge an investigation via Australia Post and will also do the same from our end. We will endeavour to replace your item once the investigation is finished and if we cannot replace the item we will offer you a store credit, we do not offer refunds on lost or stolen items. Our packages are weighed & charged by Australia Post services, every item ordered is weighed individually to ensure we are sending the correct items to our customers and this is a safe way to ensure you get your items.
Customer Care E: firstname.lastname@example.org