FAQ

What payment methods do you accept?

White Bohemian accepts PAYPAL

Credit Cards

Afterpay & Zippay

Do you ship Worldwide?

White Bohemian loves to spread the love and see Australian garments being shipped overseas, so, the answer is yes! That said, there are some countries we do not ship to simply due to customs. We only ship to the countries available upon checkout.

Shipping Info?

White Bohemian uses Australia Post for postal services.

What is your refund policy?

If you receive a product that is not what was as described or not the product you ordered, we will replace the item or refund your purchase at our discretion minus the original shipping cost. Please inform us immediately by email at wbcare@whitebohemian.com.au and return the item to the address below within 14 working days of the date of purchase. Customers will be responsible for shipping and handling charges to return the item. 

Do you offer exchanges?

If you are unhappy with the size or fit of your item, please inform us immediately by email at whitebohemian@icloud.com and return the item to the address below within 14 working days of the date of purchase.  Customers will be responsible for shipping and handling charges to return the item.

Faulty items?

We check over all items before being shipped to ensure a high standard of quality. However, if you receive an item that you believe is faulty, please inform us immediately by email at wbcare@whitebohemian.com.au We will exchange an item, but if it is a one off item we will refund your purchase at our discretion, minus the original shipping cost. Please note; this does not include items damaged during shipping.

Damaged goods?

White Bohemian takes extra care when packaging your order however, we are not responsible for items damaged during shipping.

How do I return my goods?

All items must be in original condition and unused condition with all tags attached. If the item is not in such condition, been worn, damaged or altered you will not be refunded or offered an exchange and the item will be returned to you.
Return address:
White Bohemian | Shop 6, 1160 Gold Coast Highway | Palm Beach | QLD | 4221

Do you exchange sale items?

We do not exchange on sale items. All Sale items are final

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