Shipping

  Orders placed before 1pm Mon-Fri will be shipped the same day, all orders outside of this will be shipped the next business day. 

White Bohemian use Better Packaging satchels for most orders.  They are compostable at home, biodegradable with no toxic residues and are partly made from plants.

  

FREE LOCAL PICKUP

Choose this option if you wish to pop in to our Palm Beach Gold Coast Boutique and collect your purchase.

  

HEAVY ITEMS

ORDERS UNDER $150 - Express Post within Australia $15 (excludes WA)

STANDARD HEAVY - Weight 1kg - 3kg within Australia $20 (includes WA)

STANDARD EXCESS WEIGHT - over 3kg within Australia $25

  

If you are purchasing from our Home or Hammock section you will be required to pay one of the Heavy Items charges.

  

INTERNATIONAL SHIPPING

USA $25

EUROPE $35

NEW ZEALAND - $16

All International orders will be shipped using Australia Post International Shipping.  We will carefully select from Standard and Express Courier depending on your items weight and promise to offer the best shipping solution. 

Delivery times will vary according to your location and the delivery schedule of Australia Post.  Please allow from 7-14 working days.  We strongly recommend you email us about PARCEL INSURANCE for all International shipping, if your parcel goes missing or breaks you will be covered.  White Bohemian takes no responsibility if you do not purchase it.  Email:  wbcare@whitebohemian.com.au to purchase once your order is made.

  

White Bohemian is legally required to declare the full value paid on parcels and must declare the full amount paid, we strongly recommend contacting your local custom office for further information and charges.

  

Please ensure you enter the correct address and someone is there to collect as White Bohemian is not responsible for return shipping to Australia and you will be charged $25 in this rare event.  We do offer refunds if your parcel is returned but offer you a Store credit less the original shipping cost.

  

  

LOST OR STOLEN PARCELS

In the rare event that your parcel is lost or stolen, we require the customer to lodge an investigation via Australia Post and will also do the same from our end.  We will endeavour to replace your item once the investigation is finished and if we cannot replace the item we will offer you a store credit, we do not offer refunds on lost or stolen items.

  

  

Customer Care E: wbcare@whitebohemian.com.au

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