Orders placed before 1pm Mon-Fri we aim to ship the same day, all orders outside of this we aim to ship the next business day. Please note that delivery times can vary depending on Australia Post schedules and orders on public holidays we aim to ship the next business day.
FREE NATIONAL EXPRESS SHIPPING
Spend $150 and receive Free Australia Post Express Shipping!
Orders Under 1Kg
Standard National Shipping available for $9.95 for Express Post for $13.95 or all orders under $150
FREE LOCAL PICKUP
Choose this option if you wish to pop in to our Palm Beach Gold Coast Boutique and collect your purchase. Please note that you will receive an email confirming that your parcel is ready to collect in Store.
ORDERS UNDER $150 - Express Post within Australia $15 (excludes WA)
STANDARD HEAVY - Weight 1kg - 3kg within Australia $20 (includes WA)
STANDARD EXCESS WEIGHT - over 3kg within Australia $25
If you are purchasing from our Home or Hammock section you will be required to pay one of the Heavy Items charges. Items over 1kg may occur extra charges.
EXPRESS INTERNATIONAL SHIPPING
Impact of novel coronavirus
18 March 2020
Australia Post is experiencing international delivery delays due to the coronavirus COVID19. Australia Post is working with partner airlines and other postal operators to move items as quickly as possible. However due to the ever-changing situation, delays may occur in all destination countries.
Currently there are known delivery service delays to and from:
- North Macedonia
- Saudi Arabia1,3
- South Korea2,3
- Sri Lanka
Please refer to the country specific updates for further information around expected delivery delays.
1 All services suspended. For items lodged to these countries before Monday 16 March 2020 we are working with airline partners and local postal operators to move the items as quickly as possible.
2 Standard and Economy parcel services and all letter services are suspended. For items lodged to these countries before Monday 16 March 2020 we are working with airline partners and local postal operators to move the items as quickly as possible. Express parcel services are still available.
3 No longer performing signature on delivery due to government restrictions.
All orders under 1kg will be shipped using Express International with Australia Post and will be covered for insurance (3-7days)
NEW ZEALAND - $20
All International orders will be shipped using Australia Post International Shipping. We choose Express Courier to ensure you get priority shipping and we always insure your parcel in the rare event it goes missing.
Delivery times will vary according to your location and the delivery schedule of Australia Post. Please allow from 3-10working days.
White Bohemian is legally required to declare the full value paid on parcels and must declare the full amount paid, we strongly recommend contacting your local custom office for further information and charges.
Please ensure you enter the correct address and someone is there to collect as White Bohemian is not responsible for return shipping to Australia and you will be charged $25 in this rare event. We do offer refunds if your parcel is returned but offer you a Store credit less the original shipping cost.
LOST OR STOLEN PARCELS
In the rare event that your parcel is lost or stolen, we require the customer to lodge an investigation via Australia Post and will also do the same from our end. We will endeavour to replace your item once the investigation is finished and if we cannot replace the item we will offer you a store credit, we do not offer refunds on lost or stolen items. Our packages are weighed & charged by Australia Post services, every item ordered is weighed individually to ensure we are sending the correct items to our customers and this is a safe way to ensure you get your items.
Customer Care E: firstname.lastname@example.org